13 Tools for Resolving Conflict in the Workplace, with Customers and in Life Published in Brilliant Results Magazine. By Lee Jay Berman
Selling Your Case A Different Way. Effective Mediation Calls For Advocacy Skills, Even If They're Not The Kind Litigators Use In Court. By Mark Hansen
Avoiding Workplace Litigation Published in the Los Angelas Business Journal - September 1996. By Lee Jay Berman
Sue First, Ask Questions Later! By Lee jay Berman